Privacy Policy

Protecting your privacy and the personal information you provide is our top priority. Please read this privacy policy to learn more about the policies and procedures we have in place to achieve this goal. This document describes our Privacy Policy. By visiting this site, you agree to the practices described in this Privacy Policy.

Data Controller – Who is responsible for processing your data?

If the data is provided directly via the contact form on the website, the data controller is:

  • Company Name: Victoria SA
  • Trade Name: GeoVictoria
  • RUT: 76188587-1
  • Address: Avenida Los Leones 2015, Providencia
  • Legal Representative: Rodrigo Lewit Rozenfeld
  • Contact Email: ventas@geovictoria.com
  • Data Protection Officer Email: ccalderon@geovictoria.com

If the data is provided through the use of the service by paid subscription to one of our platforms, GeoVictoria will act as the Data Processor, and the person, organization, or company subscribing to the service will be the Data Controller.

What information do we use and how is it collected?

We collect your personal information through our website, webinars, and any information you provide on one of our platforms in Software as a Service format. We may collect the following types of information:

  • a) Identification Data: Including name, ID, phone number, email address, home address, date of birth, and/or any other personal information related to you. This information will be provided by you when registering for a webinar or filling out a contact form.
  • b) Browsing Data: Information about your computer, including IP address, browser type and version, operating system, information about visits and use of the website, including referral source, session duration, and navigation paths on the website.
  • c) Usage Data: Information generated when using our website, including when, how often, and under what circumstances you use it.
  • d) Audiovisual Records: Records of participation in our webinars, which will be duly informed regarding recording. These records may include videos, photos, audio files, or other elements in which your image, voice, or any other identifying attribute may appear. We may also make audio or video recordings during commercial interactions, especially when contracting products and services, as well as during research processes to improve our products, and this will be duly informed to all parties involved.
  • e) Commercial or Payment Data: Information provided when contracting one of our products, such as financial card information, bank details, billing address, and any other information necessary to process payments and complete transactions.
  • f) Registration Information and Activity on our Platforms.
  • g) Commercial Relationship: In general, the commercial relationship with the respective owner constitutes one of the main sources of personal data, especially when contracting or requesting information about a product or service. This relationship may be established through various channels, either in-person or remotely, such as access, visits, or use of online applications and services, web pages, forms, emails, mobile phones, text messages, WhatsApp, or any other similar electronic means.

Purpose – For what purpose will we process your personal data?

GeoVictoria will process your information to:

  • a) Manage email communications with people interested in acquiring GeoVictoria services or receiving more information about them.
  • b) Applicant selection process.
  • c) Occasionally, we may use personal information to inform you about software, products, services, and promotions that we believe may interest you through our email newsletter or marketing communications. You may unsubscribe from these communications at any time as stated in this policy.
  • d) Maintaining the business relationship and providing the contracted service: We may use the personal information collected about you to provide software services you have accessed.
  • e) Analyzing platform usability information to improve user experience and associated services. Internal business purposes. We may also use personal information for company internal purposes, such as data analysis, personalized announcements, creating databases, customizing our website aesthetically and functionally with a focus on security, and sending payment reminders (if you subscribe to our software).
  • f) Additionally, we may use audiovisual recordings made directly from our meetings or webinars to subsequently share them through all means we deem appropriate for advertising and knowledge sharing purposes discussed in those webinars.
  • g) Administrative communications. Occasionally, we may use your personal information to send you important information about the site, as well as changes to our terms, conditions, and policies. Since this information may be important for your use of the site, you will not be able to opt out of receiving these communications.

Retention Period – How long do we keep your data?

Personal data provided will be kept exclusively for as long as necessary to fulfill the processing purposes indicated in this Privacy Notice. Specifically, GeoVictoria will process the data during the pre-contractual, contractual, or business relationship with the Data Subjects. The information we process and store will not be kept longer than necessary.

Legal Basis – What is the legal basis for processing your data?

According to the purposes of data collection, to process your data, it is necessary to:

  • Obtain the data subject’s consent, which will be free, express, specific, unequivocal, and informed. This will be given when you, your representative, or your agent accept the Privacy Notice when submitting a contact form and when the commercial contract for service provision is subscribed.
  • Execute a contract when the organization or company to which you belong subscribes to a service contract with GeoVictoria for the subscription to one of our services. In these cases, the person who signs the commercial software contract with GeoVictoria will act as the Data Controller for the data processed on their behalf.
  • Legitimate interest; when applicable law permits it for the purpose of maintaining professional contact relationships in relation to the implementation of our services.

Data Recipients

To provide the service and improve usability, as well as to use tools that allow us to communicate with you as efficiently as possible, GeoVictoria may entrust the processing of Data Subjects' personal data to third-party Service Providers.

For more information about data recipients, including third-party services, cloud providers, and CRM tools, please refer to our updated Privacy Notice.

Data Subjects' Rights – What rights do you have?

All data subjects have the following rights:

  • Right to request access to personal data concerning the data subject, allowing them to receive confirmation of whether their data is being processed by GeoVictoria and to access it.
  • Right to request rectification or deletion of data. You have the right to have your data modified or supplemented if it is inaccurate, outdated, or incomplete.
  • Right to cancellation or deletion of data, under the conditions provided by current regulations.
  • Right to object to data processing. You have the right to object to certain data processing, under the conditions provided by current regulations.
  • Right to data blocking. You have the right to request the temporary suspension of any operation involving your personal data while requests for rectification, deletion, or objection are being processed.
  • Right to data portability. You have the right to request and receive a copy of your personal data in a structured format that is easy to use on different systems and that can be transferred to another Data Controller.
  • Right to withdraw consent. In cases where processing is based on consent, you may withdraw it at any time.

Cookie Policy

Cookies are small files containing a unique identifier (a string of letters and numbers). They are essential tools for providing online services. For example, they allow a website to remember your browsing habits and, based on that information, recognize you and improve the service it offers. At GeoVictoria, we use both first-party and third-party cookies. These cookies serve various purposes:

  • Necessary Cookies: These are essential for the proper functioning of the website.
  • Preference Cookies: They remember your choices on our site.
  • Statistical Cookies: Usually from third parties, these help us improve our service.
  • Marketing Cookies: These aim to provide advertising to our users.

Security Measures

At GeoVictoria, we have implemented the necessary technical and organizational measures to ensure data protection as required by applicable legislation. We are committed to keeping your data secure and private.

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